Terms of service

Terms of Service

Effective Date: January 4, 2025

Welcome to One Dream Journey! By accessing or using our website, products, and services, you agree to be bound by these Terms of Service. Please read them carefully before proceeding.

1. General Conditions

  • By visiting our site or making a purchase, you confirm that you are at least 18 years old or have the consent of a legal guardian.
  • We reserve the right to refuse service to anyone at our discretion and for any reason.
  • The content, prices, and availability of products on this site are subject to change without prior notice.

2. Products and Descriptions

  • Our products, including jewelry featuring natural crystals and freshwater pearls, may show slight variations in color, shape, or size due to their unique, natural properties.
  • Each product description provides detailed material information, including specifications for 925 sterling silver, 14k gold-plated items, and rhodium plating.

3. Pricing and Payment

  • Prices are listed in U.S. dollars and may change without notice.
  • We accept payments via, credit cards, PayPal, etc.
  • By completing a purchase, you authorize One Dream Journey to charge your payment method for the total amount, including any applicable taxes and fees.

4. Shipping Policy

  • Please review our Shipping Policy for detailed information on processing times, shipping methods, and associated costs.
  • Once an order is shipped, we are not responsible for delays caused by carriers or external factors.

5. Returns and Refunds

  • We accept returns of unused, undamaged items within 30 days of delivery.
  • Free return shipping with a prepaid label is offered to first-time customers. Subsequent returns may incur return shipping fees.
  • Refer to our Return Policy for additional details on eligible returns, exchanges, and refunds.

6. Intellectual Property

  • All content on this site, including images, text, and designs, is the intellectual property of One Dream Journey. Reproduction, modification, or distribution without express written consent is prohibited.

7. Limitation of Liability

  • One Dream Journey is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our maximum liability to you shall not exceed the total amount paid for the purchase giving rise to the claim.

8. Modifications to Terms

  • We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with the effective date.

Contact Us

For any questions about these Terms of Service, please contact us at onedreamjourney@proton.me.